XTracktMe is an app which will become your go to help line for reliable and convenient services when you need them the most. XtracktMe not only offers affordable emergency services across the country but is also backed by a professional call centre 24/7.
It is easy to use and convenient, with the app installed on your phone, your phone becomes your very own help line. XTracktMe and its partners are working towards becoming South Africa’s most affordable and comprehensive emergency service mobile application. Turning your phone into your lifeline!
WITH XTRACKTME, PRIVATE EMERGENCY HELP IS THERE WHEN YOU NEED IT MOST
You don’t usually get much warning before an emergency happens, and you don’t get to go back and make sure you’re adequately prepared to deal with it. But with XTracktMe, you don’t have to worry. On the other end of that ever-present XTracktMe App is an Emergency Certified Advisor who is ready to assist, even when you can’t ask for help yourself.
READY TO HELP WHEN THE UNEXPECTED HAPPENS
You can’t put a price on peace of mind. XTracktMe lets you live with confidence, knowing an Emergency-Certified Advisor is ready to help 24/7, no matter the emergency.1
THE RIGHT HELP, RIGHT AT YOUR FINGERTIPS
Now you can request Private Emergency, Security & Personal Assistance right from your mobile phone. If you have an emergency crisis, find yourself stranded, etc, help will be sent to your location.2
FROM NEARBY TO NATIONWIDE
XTracktMe is ready to help thousands of people just like you every day. XTracktMe’s Emergency
Team has over 17 years of experience. Wherever you travel nationwide, we’re ready to help.
XTracktMe’s Certified Advisors are available 24/7* to help when the unexpected happens.
For only R69.00 a month, for our Essential Plus Plan, you have access to the following services 24/7 365.
The ESSENTIAL PLAN
Medical Panic and Home invasion Panic
These are paid service buttons that become active after the service is activated.
Please note, Apple users only have use to this option.
Home Invasion Panic:
In the unfortunate event that a paid user’s home is invaded, paid users can request an emergency response, via the Home Invasion Panic button on the XtractMe App. Once the panic alert is activated, users will be contacted by the emergency call centre within 30 seconds; subsequently, if no contact is made, paid users will be contacted an additional times within a 5-minute window period.
In the event of a medical emergency, when activated, a crisis manager will immediately dispatch a road or air ambulance, staffed by qualified emergency medical care practitioners. Life-saving support will be provided to the member and, where relevant, transfer provided to the closest applicable medical facility.
Need to get home safely? Whether you need an airport transfer, your car has been booked in for a service and you need to be collected from the dealership or you’re over the legal limit, you can rely on Home Drive for assistance. This benefit includes up to six (6) FREE Home and Convenience incidents to a radius of 50km per incident, valued at over R2,500.
Our Home Assistance programme assists you when you are involved in a Home Emergency, that is not life-threatening, such as plumbing failure, pest control issue, etc. We will connect you with a domestic tradesman to limit/minimise or prevent further damage to the home.
Have a roadside breakdown? Our Vehicle Assist team will get you mobile in no time. Our coverage extends nationally and includes Lesotho and Swaziland.
We provide a comprehensive legal assistance service to paid users and their immediate family.
Note, While waiting for Google to approve automatic sending of SMS’s and dialed calls, the function has to be pressed to initiate the activity.
The XTRACKTME BASIC PLAN
With XtracktMe Basic, all South African’s have access to XtrackMe’s basic services—as detailed below—for free.
Please Note, Android users has additional functions as well as the paid emergency services.