Driver Assist

There is no need to provide the many reasons why not to drive drunk – the consequences are well-known. With our Driver Assist service which is so easily available, there is no justification for taking a chance. Relax, have a great evening, and let Home Drive take you and your car home safely. Home Drive is available through our friendly call centre or via the mobile app (if this forms part of your benefit entitlement). The service includes automated SMS communication services, which will SMS your driver’s name and mobile number to you on the afternoon of your booking so that, should you wish to change your collection detail, you are able to directly contact your driver at any time. Your driving team consists of a back-up driver and vehicle, and lead driver who will drive you home in his or her own vehicle or if preferred, in your own vehicle. The back-up driver will follow and collect the lead driver from your house.

Convenience Drive
If you require a driver’s assistance to get you from point A to point B in one of the Home Drive vehicles, our professional team of standby drivers will be at your service. Whether you’re running between meetings, need an airport transfer, your car has been booked in for a service and you need to be collected from the dealership or your child needs to be collected from school, you can rely on Home Drive for assistance. Pre-booking of this service 24 hours prior is highly preferred, in order to guarantee pick-up time.

Professional Assistance is guaranteed and you are driven by:

  • Drivers who are fluent in English.
  • Undergo extensive in-house training with Drive-Home training school
  • Have Professional Driving Permits (PdP) which ensures they have a valid license, no criminal record and have bi-annual medicals.
  • Dress in jacket and tie & carry mobile phones
  • Carry GPS units or up to date map books.

The benefit includes up to 6 FREE Home and Convenience incidents to a radius of 50km per incident, valued at +- R2700. Any additional kilometres travelled will be charged at R9.00 per km. Should you (the member) require additional trips, which are in excess of your annual trip entitlement, the member will facilitate the booking on a member to pay basis. For these trips, the call centre will receive a discount on the full fare fee, as follows:

  • Additional Trip = R450 per 30km (additional charge for extra km’s still apply)
  • Additional fees will be charged to the member’s credit card

Additional passengers/drop off:
Service is available to a valid member and limited to their specified vehicles only. Up to 4 additional passengers can be transported at no cost provided that the entire trip is no longer than 50km and takes no longer than 1 hour and are ALL transported to one/main booked address.
An additional cost of R50.00 per additional/unplanned drop off will be charged. This needs arrangement needs to be discussed and authorised by our alarm centre to ensure efficient planning and upfront payment (warding off the potential threat to our drivers, when carrying cash).

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